Syntari Terms of Service

Effective Date: [Insert Date]
Last Updated: [Insert Date]

These Terms of Service (“Terms”) govern your access to and use of the Syntari International, Inc. (“Syntari,” “we,” “us,” or “our”) website, AI-native consulting platform, and related services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy.


1. Services and Platform Overview

Syntari provides a subscription-based SaaS platform that delivers expert consulting capabilities through AI agents, human subject matter experts (SMEs), and an orchestration layer that automates business workflows. Our Services include outcome-based pricing models, customizable use cases, and on-demand expert support.


2. Eligibility

You must be at least 18 years old to use the Services. By using Syntari, you represent and warrant that you have the authority to enter into these Terms on behalf of yourself or your organization.


3. Account Registration and Security

You must create an account to access the Services. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for safeguarding your account credentials.


4. Use of Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not:

  • Interfere with the platform’s operation or security

  • Reverse engineer, decompile, or misuse our AI models

  • Submit unlawful, offensive, or confidential third-party data without authorization


5. Outcome-Based Pricing & Subscriptions

Syntari offers:

  • Subscription-based access: Monthly or annual plans for standard platform use

  • Outcome-based pricing: Select services are billed based on successful delivery of defined business outcomes (e.g., implementation of a workflow, achievement of a defined KPI improvement)

All pricing models are governed by your Master Services Agreement (MSA), Statement of Work (SOW), or platform contract.


6. AI Outputs and Disclaimers

The platform may generate summaries, insights, and recommendations using AI. These outputs:

  • Are provided “as is” for informational purposes only

  • Do not constitute legal, financial, or investment advice

  • Require human review and validation for high-stakes decisions

Syntari disclaims all liability arising from reliance on AI-generated outputs.


7. Data Privacy and Protection

Our collection and use of personal and platform data is governed by our [Privacy Policy]. We:

  • Employ encryption and access controls

  • Offer zero-retention and data redaction options

  • Use de-identified data to improve platform performance

For full details, please refer to our [Privacy Policy] and [Cookie Policy].


8. Intellectual Property

All rights, title, and interest in and to the Services (including software, AI agents, templates, designs, and documentation) remain with Syntari. You may not use our trademarks, branding, or platform content without prior written consent.


9. Termination

We may suspend or terminate your access to the Services at any time for violation of these Terms or applicable laws. Upon termination, all rights granted to you will cease.


10. Limitation of Liability

To the fullest extent permitted by law, Syntari is not liable for:

  • Indirect, incidental, or consequential damages

  • Business interruption or loss of data

  • AI output inaccuracies or third-party integration failures

Our maximum liability shall not exceed the amount you paid to us in the 6 months preceding the claim.


11. Indemnification

You agree to indemnify and hold harmless Syntari, its officers, employees, and affiliates from any claims or liabilities arising from your use of the Services, your data, or violation of these Terms.


12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware. Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.


13. Changes to Terms

We may update these Terms from time to time. We will notify users of material changes via email or platform notice. Continued use of the Services constitutes acceptance of the updated Terms.


14. Contact

For questions about these Terms, contact us at:

Syntari International, Inc.
đź“§ [email protected]