Effective Date: March, 17, 2025
Last Updated: July 21, 2025
Syntari International, Inc. (“Syntari”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, AI consulting platform, and related services (collectively, the “Services”).
We collect the following categories of information:
Name, email, phone number, company name, job title
Account login credentials
Billing and payment details (via secure third-party processor)
Uploaded documents, prompts, and inputs to our platform
Device identifiers (IP address, browser type, OS)
Usage data (pages visited, feature usage, time spent)
Log data and AI activity history
Cookies and similar tracking technologies
Data from integrations (e.g., Box, Notion, Slack, Findox, LinkedIn)
Business contact enrichment from publicly available sources
We use your information to:
Provide, maintain, and improve the Syntari platform and services
Customize your experience and agent interactions
Facilitate secure integrations and third-party services
Send transactional and support communications
Conduct analytics, benchmarking, and product research
Ensure compliance with legal and regulatory obligations
Train and fine-tune AI agents (with strict controls and data isolation)
We do not sell your personal information. We may share information with:
Service providers (e.g., hosting, payments, analytics, AI infrastructure)
Authorized team members within your organization
Legal entities when required to comply with laws or defend our rights
With your consent, for example to connect an integration or invite collaborators
We implement data processing agreements and access controls with all vendors.
Syntari applies industry-standard security practices:
AES-256 encryption at rest and TLS in transit
Role-based access control and SSO
Prompt redaction and zero-retention options for sensitive prompts
Audit trails and access logs
If you are located outside the United States, your information may be processed in the U.S. or other countries with appropriate safeguards under Standard Contractual Clauses (SCCs) or equivalent mechanisms.
We retain data only as long as necessary to fulfill the purposes outlined above or as required by law. You may request deletion of your account and associated data at any time.
Depending on your location, you may have the following rights:
Access and portability of your data
Correction of inaccurate information
Deletion (right to be forgotten)
Opt-out of marketing communications
Objection to certain types of processing
You can exercise these rights by emailing [email protected].
We use cookies and similar technologies to:
Remember preferences and session state
Understand platform usage
Improve performance and security
You may adjust your cookie settings in your browser or platform settings.
Syntari’s platform is not intended for individuals under the age of 16. We do not knowingly collect information from minors.
We may update this Privacy Policy from time to time. We will notify users of material changes via email or in-platform notification.
If you have any questions or concerns about this policy, contact:
Syntari International, Inc.
